- Minimum Order Value
For first time customers of FIU Products LLC the minimum order value is $100. New customers will be placed on Proforma until such time that total orders invoiced is over $10,000. Once customers have reached the $10,000 expenditure they will be eligible to apply for 30 day net account providing they have completed a credit application form and have been approved by FIU Products LLC.
- How to place order
- Submit your order via our wholesale site at www.sddwholesale.com
- You must be a registered user to view this site. If you have not yet registered please go to the web site, click on "Login" then "Create Account". Follow the prompts and submit your information.
- Call our customer service representative toll free (888) 928-9733.
- Please have an order form or the web site available when calling so that you can reference item numbers.
Products or goods purchased from FIU Products LLC shall only be sold at the manufacturer’s suggested retail price (MSRP). In the event the Wholesale Account chooses to place the products or goods for sale at a discount, the Wholesale Account shall not discount the products more than 15% below MSRP. Permission for special sale events beyond the 15% discount by the Wholesale Account must be requested in writing to FIU Products LLC and will typically be granted on a semiannual basis.
- Wholesale Pricing
All prices are listed in US dollars. Prices are subject to change without notice.
Returns must be made in writing directly to FIU Products LLC within 7 days of delivery date quoting invoice number and reasons. No returns are acceptable without FIU Products LLC prior approval and delivery instructions for transport. Shipping will be charged.
For any goods returned as ‘unsuitable’ there is a re-stocking charge of 15% plus shipping chargeable to customer
Please email us with details of the product prior to returning it.
FIU Products LLC accept credit card (MasterCard, Visa, Discover, and American Express) and e-Check ACH payments.
All credit card payments currently do not incur a merchant fee.
- Net Terms
You may also apply for credit terms with us by filling out an application form with at least three credit references. You may also get a credit application by request via our Contact Us page or by calling toll free (888) 928-9733 after a minimum transaction of $10,000
Checks returned due to insufficient funds could be considered fraud and subject the check writer to prosecution and fines. However, we understand that usually there is no criminal intent and in these circumstances we will only charge the customer a reimbursement for bank fees and other incurred costs.
Shipping is not included in the cost of goods. On all orders freight will be charged according to our discounted pricing which is listed during the checkout process.
- Damages and Defects
Please inspect all shipments immediately upon arrival. Please contact FIU Products LLC at email@example.com within 5 days of receipt of damaged or defective shipments. Returned merchandise will be replaced with new merchandise. Returned merchandise will not be accepted if it is held for more than 15 days after receipt.
- Delivery Window
Please allow at least 10-14 days from the time of your order for completion of items. Larger orders may require more time; please contact us for information about availability.
Out of stock goods will be back-ordered. If back-ordered goods are in stock at the time of your next order they will be added to your order without duplication. Outstanding back-orders will be shown on each invoice. If you wish to cancel any back-order or not have back-orders listed at all, please inform us.
- Shipping International Orders